Telecaller

Join Tata AIA Life Insurance Company Ltd as a Telecaller in Kankurgachi, Kolkata. The team is filling 30 vacancies. Salary is up to ₹20,000/month. No experience? You can still apply.

Employer’s description

Telecaller. Type : Outbound, Inbound | Languages : English, Hindi

Salary and benefits

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound and Outbound
• No English required
• Freshers can apply
• Type: Outbound, Inbound
• Languages: English, Hindi
• A calm under pressure, patient attitude

What you will do

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Position details

• Location: Kankurgachi, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 30
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Tata AIA Life Insurance Company Ltd.