Customer Care Executive

Start your next role as a Customer Care Executive with Taurus BPO in Scheme No 54, Indore. The pay goes up to ₹16,000/month. Freshers can apply. The team is filling 30 vacancies.

Note from the employer

As A Collection Executive, You Will Be Responsible For Managing Outstanding Debts And Ensuring Timely Payments From Clients. You Will Use Your Negotiation Skills To Maintain Positive Customer Relationships While Effectively Recovering Overdue Payments. The Ideal Candidate Will Have Experience In Collection. Type : Domestic, Outbound | Languages : Hindi, English

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Hindi, English

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary

Compensation: ₹15,000 – ₹16,000 per month.

Position details

• Job location: Scheme No 54, Indore, Madhya Pradesh
• Employment type: Full time
• Work type: Office-based
• Openings: 30
• Timings: 9:00 AM - 6:00 PM | 1 Week off per week
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Taurus BPO reviews applications regularly.