Tele Caller

Taurus BPO has an opening for a Tele Caller based in Mahalaxmi Nagar, Indore. The team is filling 30 vacancies. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Complaint handling, Active listening, Verbal communication, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and patient

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.

Salary

You will be paid ₹15,000 per month.

Position details

• Work location: Mahalaxmi Nagar, Indore, Madhya Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Taurus BPO reviews applications regularly.