Telecaller

TCH Store wants to bring on a Telecaller for its Maninagar, Ahmedabad team. You can earn up to ₹12,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: Complaint handling, Typing speed, Hindi and English, Active listening
• Basic English
• Freshers can apply
• You are polite and calm under pressure

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Key responsibilities

As a Telecaller, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Maninagar, Ahmedabad, Gujarat
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time

Apply today and take the next step in your career with TCH Store.