General Manager

Tds Security & Facility Private Limited (Tds Security Solutions Private Limited) is looking for a General Manager to join its team in Electronic City, Bengaluru. You can earn up to ₹80,000/month.

In the employer’s words

New Business Acquisition & Revenue Growth, Client Retention Rate, Contract Renewal Percentage, Customer Satisfaction Scoreoperational Efficiency & Sla Compliance ,Employee Retention & Productivity ,Profitability Of Operations ,Statutory Compliance Score. More Than 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Kannada, Hindi, English

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary

The salary for this role is ₹40,000 – ₹80,000 per month.

Requirements

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Kannada, Tamil, Telugu
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Kannada, Hindi, English

Quick facts

• Job location: Electronic City, Bengaluru, Karnataka
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Tds Security & Facility Private Limited (Tds Security Solutions Private Limited).