Operation Executive

Team Cratos Private Limited wants to bring on an Operation Executive for its Surajkund Road - Faridabad, Delhi team. The team is filling 4 vacancies. You can earn up to ₹40,000/month.

In the employer’s words

Mr,Blue Laundry & Drycleaning Is Looking For An Experienced And Proactive Senior Operations Executive To Manage Daily Store Operations, Coordinate With Franchise Partners, Monitor Service Quality, And Ensure Smooth Functioning Of Our Laundry And Dry-Cleaning Outlets. 1 - 2 Years Experience Compulsory. | Basic Excel, Advanced Excel, MS Power Point, Internet Surfing, MS Word | Skills Needed : Email, Computer

Salary and benefits

The salary for this role is ₹18,000 – ₹40,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Advanced Excel, Basic Excel, Computer, Email, Internet Surfing, Ms Power Point, Ms Word
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel, Advanced Excel, MS Power Point, Internet Surfing, MS Word
• Skills Needed: Email, Computer
• Someone patient and polite

What you will do

• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Surajkund Road - Faridabad, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 4

Ready to start? Upload your resume and apply to Team Cratos Private Limited today.