Team Leader

Start your next role as a Team Leader with Team HR GSA Pvt. Ltd. in Lonikand, Pune. Salary is up to ₹15,000/month. 30 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English, Hindi, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are calm under pressure and customer-first

Day-to-day work

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Pay and perks

Compensation: ₹10,000 – ₹15,000 per month.

Position details

• Location: Lonikand, Pune, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Team HR GSA Pvt. Ltd..