Head Of Operations

A new Head Of Operations role is open at Team Universe, Basavanagudi, Bengaluru. There are 2 open positions. Salary is up to ₹40,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : English, Tamil, Telugu, Hindi, Kannada

Eligibility

• At least 2 years of relevant experience
• Education: Graduate
• Skills: English, Hindi, Kannada, Tamil, Telugu
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, Tamil, Telugu, Hindi, Kannada

What the job involves

• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

Salary

Compensation: ₹25,000 – ₹40,000 per month.

Position details

• Location: Basavanagudi, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Team Universe today.