Grocery Store Manager

Start your next role as a Grocery Store Manager with Teamlead Hr Solutions Private Limited in Janakpuri, Delhi. The pay goes up to ₹31,000/month. There are 10 open positions.

Employer’s description

Need Store Managers Must Have Knowledge About Grocery Store Like First Mile And Last Mile. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Verbal communication, Hindi and English, Complaint handling, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹30,000 – ₹31,000 per month.

Job details

• Work location: Janakpuri, Delhi, Delhi
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Work type: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

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