Hub Manager

Teamup HR Services Pvt. Ltd. wants to bring on a Hub Manager for its Ambattur, Chennai team. The team is filling 10 vacancies. You can earn up to ₹40,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : English, Tamil, Hindi

Your responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Tamil, Hindi
• You are polite and customer-first

Salary

Compensation: ₹25,000 – ₹40,000 per month.

Quick facts

• Job location: Ambattur, Chennai, Tamil Nadu
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Teamup HR Services Pvt. Ltd..