Telecaller

TECAI Software & Automation Solution is looking for a Telecaller to join its team in Sapna Sangita Road, Indore. Salary is up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

The salary for this role is ₹10,000 – ₹20,000 per month.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Active listening, Verbal communication, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Day-to-day work

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Position details

• Work location: Sapna Sangita Road, Indore, Madhya Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to TECAI Software & Automation Solution. It takes less than a minute.