Tender Executive

Start your next role as a Tender Executive with Tech Alphonic India Private Limited in Lalita Park, Laxmi Nagar, Delhi. You can earn up to ₹20,000/month. There are 3 open positions. Great for first-time job seekers.

In the employer’s words

Good Knowledge Of Gem Portal .Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of Verbal communication, CRM tools, Hindi and English and Complaint handling
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.

Pay and perks

You will be paid ₹12,000 – ₹20,000 per month.

Position details

• Job location: Lalita Park, Laxmi Nagar, Delhi, Delhi
• Openings: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Tech Alphonic India Private Limited. It takes less than a minute.