Voice Process Associate

A new Voice Process Associate role is open at Tech Mahindra; Genpact; Wipro; Hsbc, Hi Tech City, Hyderabad. 20 candidates will be hired for this role. You can earn up to ₹45,000/month. Great for first-time job seekers.

In the employer’s words

We Are Hiring For Voice Process. Need Excellent English And Communication Skills. Should Be Willing To Work In A Customer Service Role In Rotational Shifts.5 Days Working With Rotational Week Offs. 0-2 Yrs Relevant International Voice Exp. Cut: 3 To 5.5Lpa Based On Relevant Experience. Two Way Cab. Wfo Only. Three Rounds Of Interview. Type : International, Domestic | Languages : Telugu, Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Domestic, English, Hindi, International, Telugu
• Good English
• Freshers can apply
• Type: International, Domestic
• Languages: Telugu, Hindi, English

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹25,000 – ₹45,000 per month.

Job details

• Job location: Hi Tech City, Hyderabad, Telangana
• Openings: 20
• Job type: Full time
• Work type: On-site
• Timings: Rotational shift
• Interview: 09:00 AM - 09:00 PM | Monday to Sunday

Interested? Apply now on BetterJobs with your resume — Tech Mahindra; Genpact; Wipro; Hsbc reviews applications regularly.