Telecaller

Join Techbone Ventures Pvt. Ltd. as a Telecaller in Kharadi, Pune. 20 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Domestic, Inbound and Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Inbound
• Someone polite and calm under pressure

Day-to-day work

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Job at a glance

• Job location: Kharadi, Pune, Maharashtra
• Job type: Full time
• Vacancies: 20
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Techbone Ventures Pvt. Ltd..