Customer Support

Techinstro is looking for a Customer Support to join its team in Sadar, Nagpur. The team is filling 3 vacancies. You can earn up to ₹16,000/month. No experience? You can still apply.

In the employer’s words

We Are Looking For A Crm Executive To Support Customer Data Management And Enhance Overall Customer Experience. This Role Focuses On Maintaining Crm Systems, Ensuring Data Accuracy, And Assisting Teams With Customer Insights. Type : Outbound, Inbound, International | Languages : Marathi, Hindi, English

What you get

Salary: ₹11,000 – ₹16,000 per month, based on skills and experience.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: English, Hindi, Inbound, International, Marathi, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, International
• Languages: Marathi, Hindi, English
• Someone calm under pressure and patient

Job details

• Job location: Sadar, Nagpur, Maharashtra
• Job type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM to 6:00 PM | Monday to Saturday
• Vacancies: 3

Ready to start? Upload your resume and apply to Techinstro today.