Any Industry Team Leader

Techjet Callpro Private Limited wants to bring on an Any Industry Team Leader for its Uttam Nagar, Delhi team. You can earn up to ₹22,500/month. 17 candidates will be hired for this role.

Note from the employer

Urgent Hiring For A Team Leader On Urgent Basis. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic

Skills and qualifications

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Domestic, Outbound
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Someone customer-first and polite

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹16,500 – ₹22,500 per month.

Position details

• Location: Uttam Nagar, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 17
• Employment type: Full time

Click Apply to send your profile to Techjet Callpro Private Limited. It takes less than a minute.