International Voice Process Agent

TechMonarch Infocom LLP wants to bring on an International Voice Process Agent for its Makarba, Ahmedabad team. The pay goes up to ₹50,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. More Than 2 Years Experience Compulsory. | Type : International | Languages : English

Who can apply

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, International
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are calm under pressure and customer-first

What the job involves

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹40,000 – ₹50,000 per month, based on skills and experience.

Quick facts

• Job location: Makarba, Ahmedabad, Gujarat
• Employment type: Full time
• Shift: 7:30 PM - 4:30 PM | Monday to Friday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by TechMonarch Infocom LLP.