Customer Support Associate

Techno Task Business Solutions is looking for a Customer Support Associate to join its team in HSR Layout Sector 6, Bengaluru. The pay goes up to ₹25,000/month. The team is filling 15 vacancies.

In the employer’s words

Skills & Competencies:Excellent Verbal And Written Communication Skills.Strong Problem-Solving And Conflict-Resolution Abilities.Proficiency In Crm Tools And Ms Office Applications.Ability To Multitask And Work Efficiently In A Fast-Paced Environment.Empathy, Patience, And A Strong Customer-First Mindset. Type : Outbound, Inbound | Languages : Malayalam, Hindi, Telugu, English

What the job involves

• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Pay and perks

Compensation: ₹22,000 – ₹25,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Malayalam, Outbound, Telugu
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Malayalam, Hindi, Telugu, English

Quick facts

• Location: HSR Layout Sector 6, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

Apply today and take the next step in your career with Techno Task Business Solutions.