Senior Customer Support Executive

Looking for a Senior Customer Support Executive role in HSR Layout Sector 6, Bengaluru? Techno Task Business Solutions is hiring now. The team is filling 2 vacancies. The pay goes up to ₹31,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory.

Pay and perks

Salary: ₹31,000 per month, based on skills and experience.

Skills and qualifications

• 2+ years of experience in a similar role
• Education: 12th Pass
• Skills: Verbal communication, Active listening, Typing speed, Complaint handling
• Good English
• More Than 2 Years Experience Compulsory.
• A polite, customer-first attitude

What the job involves

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: HSR Layout Sector 6, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Techno Task Business Solutions today.