Voice Process Associate

Techno Task Business Solutions wants to bring on a Voice Process Associate for its Kuvempu Nagar, Mysuru team. 30 candidates will be hired for this role. Freshers can apply. Salary is up to ₹22,000/month.

Note from the employer

Resolve Customer Queries, Complaints, And Issues Related To Products/Services,Meet Daily/Monthly Targets (Aht, Csat, Fcr, Quality Scores),Handle Customer Calls To Resolve Queries, Complaints, And Requests, Ensuring High Customer Satisfaction While Meeting Process Slas. Timings: 9Am-9Pm & Rotational Week Offs. Languages : Malayalam, Tamil, Telugu, Hindi, English

Compensation

Compensation: ₹15,000 – ₹22,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi, Malayalam, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Malayalam, Tamil, Telugu, Hindi, English
• You are customer-first and polite

Key responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.

Position details

• Location: Kuvempu Nagar, Mysuru, Karnataka
• Work type: Work from office
• Timings: 9:00 AM - 9:00 PM | (rotational week off)
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Techno Task Business Solutions today.