Telecaller

Technoglobe IT Training Institute wants to bring on a Telecaller for its Paschim Vihar, Delhi team. Salary is up to ₹16,000/month.

Employer’s description

We Are Looking For An Enthusiastic Telecaller To Join Our It Institute Team. The Role Involves Connecting With Prospective Students, Explaining Our It Courses And Training Programs, And Guiding Them Toward Enrollment. This Position Requires Excellent Communication Skills, A Persuasive Approach, And A Student-First Mindset. Key Responsibilities-. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound | Languages : Hindi, English

Pay and perks

The salary for this role is ₹12,000 – ₹16,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound
• Languages: Hindi, English

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Paschim Vihar, Delhi, Delhi
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Technoglobe IT Training Institute.