Senior Telecalling Officer

Looking for a Senior Telecalling Officer role in Bibwewadi, Pune? Technomax Corporation is hiring now. Salary is up to ₹20,000/month.

Note from the employer

Cold Calling Doctors And Describing Our Work Making Them Understand The Process And Resolving Their Doubts. Type : Sales | Languages : English, Hindi

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Sales
• Male Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Hindi
• Someone calm under pressure and patient

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Bibwewadi, Pune, Maharashtra
• Working hours: 09:00 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site

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