Customer Care Associate

A new Customer Care Associate role is open at Technotask Business Solutions Private Limited, Khursipar, Bhilai. Salary is up to ₹13,100/month. No experience? You can still apply. The team is filling 30 vacancies.

Note from the employer

Job Description Detail Customer Support Associatevacancy Type Permanent - Full Time Eligibility Criteria Good Communication Skills In English Languageskill Set Good Verbal Communication In English Designation - Customer Support Associate (Csa) Process Voice (Bpo) Working Hour 9 Hrs. / Rotational Shift Location Bhilai (New Khursipar). Type : Inbound, Outbound, Domestic | Languages : English

Pay and perks

Compensation: ₹10,500 – ₹13,100 per month.

Roles and responsibilities

As a Customer Care Associate, your work will include:

• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: English
• A patient, calm under pressure attitude

Quick facts

• Location: Khursipar, Bhilai, Chhattisgarh
• Vacancies: 30
• Work mode: Office-based
• Interview timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: Rotational Shift

Interested? Apply now on BetterJobs with your resume — Technotask Business Solutions Private Limited reviews applications regularly.