Customer Care Executive

Technotask Business Solutions has an opening for a Customer Care Executive based in Civil Lines, Raipur. Salary is up to ₹13,400/month. 30 candidates will be hired for this role. Great for first-time job seekers.

In the employer’s words

Job Description Detail Customer Support Associatevacancy Type Permanent - Full Time Designation - Customer Support Associate (Csa) Process Voice (Bpo) Location (Raipur) Eligibility Criteria Good Communication Skills In English Languageskill Set Good Englishqualification: - 12Th, Diploma Or Graduation Age: - 18+ Year. Type : Inbound, Sales, Domestic, Outbound, International | Marketing | Languages : Hindi, English

What you get

Compensation: ₹8,000 – ₹13,400 per month.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, International, Marketing, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Inbound, Sales, Domestic, Outbound, International
• Marketing
• Languages: Hindi, English
• A patient, polite attitude

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Quick facts

• Work location: Civil Lines, Raipur, Chhattisgarh
• Interview timings: 10:00 AM - 6:00 PM | Monday to Sunday
• Job type: Full time
• Shift: Rotational Shifts
• Vacancies: 30
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Technotask Business Solutions.