International Bpo Executive

Join Technotask Business Solutions Private Limited as an International Bpo Executive in Madhapur, Hyderabad. There are 15 open positions. The pay goes up to ₹24,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Salary

Salary: ₹23,000 – ₹24,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English and International
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English

Position details

• Work location: Madhapur, Hyderabad, Telangana
• Job type: Full time
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Shift: Rotational Shifts and split shifts
• Openings: 15
• Work type: Work from office

Ready to start? Upload your resume and apply to Technotask Business Solutions Private Limited today.