International Voice Process Agent

Technoverse Business Solutions is looking for an International Voice Process Agent to join its team in Uttam Nagar, Delhi. The pay goes up to ₹35,000/month. 2 candidates will be hired for this role.

Note from the employer

Responsibility Marketing Via Email And Social Media, Lead Generation, Calling Customers, Generate Requirements And Quote Them Accordingly, Maintain Good Relationship With Customers. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Salary and benefits

You will be paid ₹20,000 – ₹35,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone calm under pressure and customer-first

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.

Job details

• Work location: Uttam Nagar, Delhi, Delhi
• Working hours: 11:00 AM - 7:00 PM | Monday to Friday
• Employment type: Full time
• Work type: Work from office
• Vacancies: 2
• Interview: 3:30 PM - 4:30 PM | Monday to Friday

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