Telecaller

Techturtle ( J. K. Metal And Alloys) has an opening for a Telecaller based in Thakkarbapa Nagar, Ahmedabad. There are 2 open positions. The pay goes up to ₹15,000/month.

Employer’s description

-. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Marathi, Hindi, English

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with English, Gujarati, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Marathi, Hindi, English
• Someone polite and calm under pressure

What the job involves

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.

Job details

• Work location: Thakkarbapa Nagar, Ahmedabad, Gujarat
• Work mode: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Techturtle ( J. K. Metal And Alloys).