Senior Telecaller

Looking for a Senior Telecaller role in Uttran, Surat? TechUp Labs is hiring now. Salary is up to ₹20,000/month. 5 candidates will be hired for this role.

Note from the employer

Looking For A Confident And Friendly Sales Telecaller To Handle Customer Calls, Explain Our Services, And Generate Leads.Good Communication Skills And A Positive Attitude Are Required. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Gujarati, Hindi

What we are looking for

• 1–2 years of relevant experience
• Education: Tenth Pass
• Skills: English, Gujarati, Hindi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Gujarati, Hindi

What you get

You will be paid ₹10,000 – ₹20,000 per month.

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job details

• Work location: Uttran, Surat, Gujarat
• Work type: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5

Interested? Apply now on BetterJobs with your resume — TechUp Labs reviews applications regularly.