Email Support Executive

Tecknify It Solusions Pvt. Ltd. has an opening for an Email Support Executive based in Patrapada, Bhubaneswar. There are 5 open positions. Salary is up to ₹15,000/month. No experience? You can still apply.

Note from the employer

E Mail Marketing And Generating Leads.

Requirements

• Open to freshers
• Graduate or equivalent
• Comfortable with Complaint handling, Active listening, Verbal communication, CRM tools
• Male Only
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Position details

• Location: Patrapada, Bhubaneswar, Odisha
• Employment type: Full time
• Timings: 07:00 PM - 04:00 AM | Monday to Friday
• Work mode: Office-based
• Vacancies: 5
• Interview timings: 4:00 PM - 6:00 PM | Sunday to Saturday

Interested? Apply now on BetterJobs with your resume — Tecknify It Solusions Pvt. Ltd. reviews applications regularly.