Loan Tellecaller

Tej Finance Services is looking for a Loan Tellecaller to join its team in Katraj, Pune. Freshers can apply. You can earn up to ₹18,000/month. 10 candidates will be hired for this role.

Employer’s description

Make Outbound Calls To Find Customers Who Are Interested In Personal / Business / Home / Gold Loans.Generate Leads By Identifying Customers Who Need Financial Assistance Or Loans.Explain Loan Products, Eligibility Criteria, Interest Rates, And Documentation Process.Collect Customer Details And Forward Leads To The Verification / Sales Team. Type : Outbound, Inbound, Sales | Marketing | Languages : Marathi, Hindi, English

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Marathi, Marketing, Outbound, Sales
• Female Only
• No English required
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Marketing
• Languages: Marathi, Hindi, English
• You are customer-first and patient

Compensation

You will be paid ₹12,000 – ₹18,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Job details

• Job location: Katraj, Pune, Maharashtra
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Tej Finance Services.