Store Operations Executive

A new Store Operations Executive role is open at Tekas Footcare Private Limited, Chatrapati Nagar, Nagpur. Salary is up to ₹15,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Marketing

Pay and perks

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Marketing
• Good English
• 1 - 2 Years Experience Compulsory.
• Marketing
• You are calm under pressure and customer-first

Quick facts

• Work location: Chatrapati Nagar, Nagpur, Maharashtra
• Vacancies: 1
• Timings: 11:00 AM - 08:00 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Tekas Footcare Private Limited.