Customer Care Executive

Tekeverika Glbobal Bpm Solutions Pvt Ltd. is looking for a Customer Care Executive to join its team in Bidhan Nagar, Kolkata. The team is filling 30 vacancies. Salary is up to ₹18,000/month.

Note from the employer

Handle The Calls. Type : Outbound, Domestic, Inbound | Languages : Bengali

Requirements

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Bengali, Domestic, Inbound and Outbound
• No English required
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Bengali
• You are polite and customer-first

What you get

The salary for this role is ₹14,000 – ₹18,000 per month.

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Location: Bidhan Nagar, Kolkata, West Bengal
• Working hours: 9:00am to 6:00pm
• Interview: 10:30 AM - 5:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work type: Office-based

Apply today and take the next step in your career with Tekeverika Glbobal Bpm Solutions Pvt Ltd..