Telecalling

Tele Connect Global is hiring a Telecalling in Hinjewadi, Pune. Great for first-time job seekers. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Active listening, Typing speed, Complaint handling, Verbal communication
• Basic English
• Freshers can apply

Compensation

The salary for this role is ₹15,000 per month.

Quick facts

• Location: Hinjewadi, Pune, Maharashtra
• Employment type: Full time
• Vacancies: 1
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Tele Connect Global. It takes less than a minute.