Telecaller

Telecalling Office has an opening for a Telecaller based in Vindhyanagar, Singrauli. The pay goes up to ₹10,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

The salary for this role is ₹5,000 – ₹10,000 per month.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Typing speed, Complaint handling, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.

Job details

• Work location: Vindhyanagar, Singrauli, Madhya Pradesh
• Vacancies: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Telecalling Office today.