Telecaller

Looking for a Telecaller role in Kalyani Nagar, Pune? Teleconnect Global Services Company is hiring now. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Hindi and English, CRM tools and Typing speed
• Basic English
• Freshers can apply
• Someone customer-first and patient

What you get

The salary for this role is ₹12,000 – ₹15,000 per month.

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Kalyani Nagar, Pune, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Teleconnect Global Services Company.