Telecaller Outbound

Telemines Infotech wants to bring on a Telecaller Outbound for its Matigara, Siliguri team. Salary is up to ₹22,000/month. There are 30 open positions.

Employer’s description

Handle Outbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Sales, Outbound | Languages : English

Key responsibilities

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.

Salary and benefits

Salary: ₹13,000 – ₹22,000 per month, based on skills and experience.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: International, Sales, Outbound
• Languages: English

Quick facts

• Job location: Matigara, Siliguri, West Bengal
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:30 am - 4:00pm | Monday to Saturday
• Working hours: 01.30pm - 9.30pm Monday to Saturday
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Telemines Infotech.