Field Collection Executive

A new Field Collection Executive role is open at Telenext Infinity Global Llp, Rajouri Garden, Delhi. The pay goes up to ₹25,000/month. 22 candidates will be hired for this role. Freshers can apply.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Verbal communication, Active listening, CRM tools, Hindi and English
• Basic English
• Freshers can apply
• Someone customer-first and polite

Pay and perks

The salary for this role is ₹18,000 – ₹25,000 per month.

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Rajouri Garden, Delhi, Delhi
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 22

If this job suits you, apply now — shortlisted candidates will be contacted by Telenext Infinity Global Llp.