International Customer Support Exec...

Join Teleperformance as an International Customer Support Exec... in Mansarovar, Jaipur. 30 candidates will be hired for this role. Salary is up to ₹45,000/month.

Employer’s description

Process - International Voice/ Chat Profile. Require Min 1 Year Experience Of International Voice/ Chat Process . Interview Will Be Virtual Hr And Ops Round Both. Relocation Benefit 10K, Travel Ticket And 10 Days Accommodation For Outside Of Jaipur Candidates. 1 - 2 Years Experience Compulsory. | Languages : English

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English

What you get

You will be paid ₹30,000 – ₹45,000 per month.

Day-to-day work

Here is what a typical day looks like:

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Job details

• Location: Mansarovar, Jaipur, Rajasthan
• Working hours: Rotational Shift/ Rotational Week off, 5 Days Working
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday ( virtual Interview )
• Work mode: On-site
• Openings: 30
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Teleperformance.