International Customer Support Exec...

Teleperformance wants to bring on an International Customer Support Exec... for its Pratap Nagar, Jaipur team. Salary is up to ₹32,000/month. 30 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound | Languages : English

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• Someone calm under pressure and customer-first

Salary and benefits

You will be paid ₹28,000 – ₹32,000 per month.

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Job details

• Work location: Pratap Nagar, Jaipur, Rajasthan
• Shift: Rotational shift ( Major night Shift ) 5 Day working
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday (Virtual)
• Openings: 30
• Work type: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Teleperformance today.