International Customer Support Exec...

Start your next role as an International Customer Support Exec... with Teleperformance in Mansarovar, Jaipur. There are 30 open positions. Salary is up to ₹45,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Process- Linkedin/Adobe/Uber Etc. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, International | Languages : English

What you get

You will be paid ₹35,000 – ₹45,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Inbound, International and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, International
• Languages: English
• Someone calm under pressure and customer-first

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Mansarovar, Jaipur, Rajasthan
• Work type: Work from office
• Shift: Rotational Shift
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday (virtual Hr and Ops round Both)
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Teleperformance.