International Customer Support Exec...

Teleperformance wants to bring on an International Customer Support Exec... for its Pratap Nagar, Jaipur team. 30 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹40,000/month.

Employer’s description

Hiring: Customer Support Executive International Voice/Chat Process | Jaipur Salary: 27K36K Ctc. Graduate Preferred; Ug Freshers Can Apply For Selected Processes. 1+ Year Experience (On Paper) Preferred. Excellent English Required. 5-Day Week, Rotational Shifts, Cab Facility. For Outsider 10K Relocation Bonus + 10-Day Hotel Stay + Travel Tickets. Type : International, Inbound, Outbound | Languages : English

Day-to-day work

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound
• Languages: English
• You are polite and customer-first

Salary and benefits

Salary: ₹22,000 – ₹40,000 per month, based on skills and experience.

Job at a glance

• Work location: Pratap Nagar, Jaipur, Rajasthan
• Working hours: Rotational shifts
• Vacancies: 30
• Job type: Full time
• Interview: Virtual and walking both modes are available.
• Work type: Office-based

Click Apply to send your profile to Teleperformance. It takes less than a minute.