International Voice Process Associa...

Telespeak Technologies Pvt Ltd has an opening for an International Voice Process Associa... based in Ultadanga, Kolkata. Salary is up to ₹22,000/month. 30 candidates will be hired for this role.

In the employer’s words

Job Opportunity: Survey Executives Wanted!We'Re Seeking Candidates With Excellent Communication Skills For A Survey-Related Role Over The Call (No Sales Involved) !*If You'Re Confident In Your English Speaking Skills And Enjoy Interacting With People, This Could Be The Perfect Fit For You. Key Highlights:- Survey-Related Work- No Sales. Type : Outbound, International | Languages : English

Compensation

Compensation: ₹15,000 – ₹22,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, International
• Languages: English
• A patient, polite attitude

Position details

• Work location: Ultadanga, Kolkata, West Bengal
• Employment type: Full time
• Work mode: On-site
• Vacancies: 30
• Shift: 1:30 PM - 10:30 PM | Monday to Saturday
• Interview: 1:00 PM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Telespeak Technologies Pvt Ltd.