Senior Telecaller

Join Telpro as a Senior Telecaller in Manjri, Pune. You can earn up to ₹28,000/month. 12 candidates will be hired for this role.

Employer’s description

Real Estate - Outbound Calling And Lead Generation - Cold Calling - Follow Ups - Scheduling Meetings. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Hindi and English, Complaint handling, Verbal communication, Active listening
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and polite

Compensation

Salary: ₹20,000 – ₹28,000 per month, based on skills and experience.

What the job involves

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Manjri, Pune, Maharashtra
• Working hours: 10:30 AM - 07:00 PM | Tuesday to Sunday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Openings: 12

Ready to start? Upload your resume and apply to Telpro today.