Telecaller Outbound

Telpro wants to bring on a Telecaller Outbound for its Maan, Pune team. The pay goes up to ₹28,000/month. 13 candidates will be hired for this role.

Note from the employer

Its A Outbound Tele-Calling Profile In Real Estate Company. Here You Have To Call On Data And Inform About Our Real Estate Project. Convince Them For Meetings. Work From Office Only. Fixed Salary. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Complaint handling, Typing speed, Verbal communication
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Salary

The salary for this role is ₹20,000 – ₹28,000 per month.

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Job details

• Job location: Maan, Pune, Maharashtra
• Employment type: Full time
• Working hours: 10:00 AM - 07:00 PM | Tuesday to Sunday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 13

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