Telecaller

Tenmind Global IT Solution is looking for a Telecaller to join its team in Lakdi Ka Pul, Hyderabad. Freshers can apply. The pay goes up to ₹16,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Verbal communication, Active listening, Typing speed and Complaint handling
• Female Only
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Pay and perks

The salary for this role is ₹12,000 – ₹16,000 per month.

Day-to-day work

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Lakdi Ka Pul, Hyderabad, Telangana
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

Ready to start? Upload your resume and apply to Tenmind Global IT Solution today.