Senior Telecalling Officer

Tenx Real Group wants to bring on a Senior Telecalling Officer for its Nagole X Road, Hyderabad team. There are 2 open positions. You can earn up to ₹25,000/month.

Employer’s description

We Are Hiring A Telecaller To Manage Calls Related To Interior Designing, And Loan Services. The Role Involves Customer Interaction, Follow-Ups, And Converting Leads Into Meetings Or Sales. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi, Telugu | Preferred Experience In : Real Estate

Candidate profile

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Marketing, Real Estate, Sales, Telugu
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi, Telugu
• Preferred Experience In: Real Estate
• You are calm under pressure and customer-first

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹20,000 – ₹25,000 per month.

Job at a glance

• Location: Nagole X Road, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Tenx Real Group today.