Telecaller

Start your next role as a Telecaller with Terminal 3 Immigration Pvt Ltd in Model Gram, Ludhiana. Salary is up to ₹16,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Complaint handling, Active listening, Hindi and English
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

Compensation

Compensation: ₹12,000 – ₹16,000 per month.

Job at a glance

• Location: Model Gram, Ludhiana, Punjab
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Terminal 3 Immigration Pvt Ltd reviews applications regularly.