Telecaller

Test Account HSR has an opening for a Telecaller based in HSR Layout Sector 1, Bengaluru. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.

Salary

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, CRM tools, Hindi and English and Complaint handling
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Position details

• Location: HSR Layout Sector 1, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Test Account HSR.