Branch Coordinator

Tetramed surgicals has an opening for a Branch Coordinator based in Anna Nagar East, Chennai. There are 2 open positions. You can earn up to ₹26,000/month.

Note from the employer

Duty Allocation: Create Employee Duty Rosters And Design Backup Plans For Unexpected Shift Shortages.Track Order Workflows: Process Incoming Customer Orders And Transfer Them Efficiently To The Store.Confirm Fulfillment: Verify That All Processed Store Orders Are Successfully And Accurately Delivered.Secure Timely Billing: Monitor Invoices. 1 - 2 Years Experience Compulsory. | Marketing | Languages : English, Tamil

Salary

The salary for this role is ₹22,000 – ₹26,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Marketing and Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: English, Tamil
• Someone customer-first and patient

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Job at a glance

• Location: Anna Nagar East, Chennai, Tamil Nadu
• Timings: 10.00 AM - 7.00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Tetramed surgicals.