Telecaller

Join Texa Academy as a Telecaller in Ellis Nagar, Madurai. The pay goes up to ₹12,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Compensation: ₹10,000 – ₹12,000 per month.

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Active listening, Typing speed, CRM tools
• Basic English
• Freshers can apply
• You are customer-first and polite

Job at a glance

• Location: Ellis Nagar, Madurai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Texa Academy.